Privacy Policy
Hebei Hedelong Water Treatment Co., Ltd. respects your privacy. This policy explains what information we collect through hedelongtech.com, how we use it, when it may be shared, and the choices available to you.
Last Updated: September 17, 2026
Information We Collect
We may collect information that you provide directly and limited technical information generated when you use our website.
Information You Provide
- Name, job title, company name, and country or region
- Business email address and phone or WhatsApp number
- Product interests, feed-water source, required capacity, expected purchase time, and project requirements
- Order, delivery, support, and other business correspondence
- Any files or technical information you choose to send to us
Information Collected Automatically
- IP address, approximate location, browser, device, and operating-system information
- Pages viewed, referring page, time spent, clicks, and interaction events
- Cookie identifiers, advertising identifiers, and consent preferences
- Website performance, error, security, and fraud-prevention information
- Selected website language and translation preferences
Please do not submit passwords, payment-card details, government identification numbers, health information, or other sensitive personal information through our general inquiry form.
How We Use Information
We may use information to:
- Respond to inquiries and provide quotations, specifications, drawings, certificates, and technical support.
- Evaluate product suitability, prepare orders, coordinate production and delivery, and provide after-sales support.
- Operate, secure, troubleshoot, and improve our website and inquiry systems.
- Understand website usage and improve content, navigation, language support, and user experience.
- Measure advertising performance, prevent invalid traffic, and improve marketing effectiveness where permitted.
- Maintain business records, prevent fraud, enforce agreements, and comply with applicable legal obligations.
Depending on the circumstances and applicable law, processing may be based on your consent, steps taken at your request before entering a contract, performance of a contract, legitimate business interests, or compliance with legal obligations.
We do not sell your inquiry details as a standalone product. We do not use information submitted through the inquiry form for unrelated consumer marketing without an appropriate legal basis.
Cookies and Third-Party Tools
We may use essential cookies, analytics tools, advertising technologies, and language tools. Where required by applicable law, non-essential technologies should be activated only after you provide consent through our cookie banner.
Essential Technologies
These support core website functions, security, spam prevention, inquiry-form submission, and storage of your privacy choices. They may be required for the website to operate.
Microsoft Clarity
We may use Microsoft Clarity to understand aggregated website interactions, such as page views, clicks, scrolling, and session behavior. Clarity may process device, browser, IP-address, cookie, and interaction information in accordance with Microsoft's privacy terms.
Microsoft Privacy StatementGoogle Ads and Google Tag Technologies
We may use Google Ads, Google Tag Manager, conversion measurement, and related Google technologies to measure advertising results and understand whether an advertisement leads to an inquiry. Depending on your consent and Google settings, Google may use cookies or similar identifiers and process device, browser, IP-address, referral, and interaction information.
GTranslate
We use GTranslate to provide automated website translation and language selection. GTranslate may receive technical information needed to deliver translated content and may use cookies or similar technologies according to its own privacy practices. Automated translations may contain inaccuracies.
GTranslate Privacy PolicyManaging Your Preferences
You may accept, reject, or adjust non-essential cookies through our cookie banner, where available. You can also delete cookies through your browser settings. Blocking some technologies may affect translation, saved preferences, or website functionality.
When Information May Be Shared
We may disclose information only as reasonably necessary for the purposes described in this policy, including to:
- Authorized employees and team members handling sales, technical support, logistics, finance, compliance, or after-sales service.
- Manufacturing, technical, inspection, freight, customs, payment, hosting, email, security, analytics, advertising, and translation service providers that support our operations.
- Professional advisers, insurers, auditors, or authorities where reasonably necessary or legally required.
- A successor or relevant counterparty in connection with a merger, restructuring, financing, asset transfer, or similar business transaction, subject to appropriate safeguards.
We do not rent or sell customer inquiry details to unrelated third parties for their independent direct-marketing use. Third-party tools listed in this policy may process data under their own terms and privacy policies.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining customer and order records, providing support, resolving disputes, preventing fraud, and meeting tax, accounting, export, contractual, or other legal obligations.
Retention periods vary depending on the type of information, the status of the business relationship, applicable legal requirements, and whether the information is needed to establish, exercise, or defend legal claims. When information is no longer required, we may delete, anonymize, or securely archive it as appropriate.
International Transfers and Security
International Processing
Hedelong is based in China and serves international customers. Information may therefore be processed in China and in other countries where our service providers, logistics partners, or technical systems operate. Privacy laws in those locations may differ from those in your country. Where required, we seek to use appropriate contractual, organizational, or other safeguards.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, email system, or internet transmission can be guaranteed to be completely secure. Please avoid sending confidential passwords, payment-card details, or highly sensitive information through ordinary email or the general inquiry form.
Children's Information
Our website and products are intended for business users and are not directed to children. We do not knowingly request personal information from children. If you believe a child has provided information to us, please contact us so that we can review and, where appropriate, delete it.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to request:
Access and Information
Information about whether we process your personal data and, where applicable, access to that data.
Correction
Correction of inaccurate or incomplete personal information.
Deletion or Restriction
Deletion or restriction of processing where the applicable legal requirements are met.
Objection or Withdrawal
Objection to certain processing or withdrawal of consent, without affecting processing that occurred before withdrawal.
We may request reasonable information to verify your identity and authority before acting on a request. Some rights are subject to legal exceptions, record-keeping obligations, and local law. We will respond to verified privacy requests within the period required by applicable law.
Contact Us About Privacy
To ask a privacy question or submit an access, correction, deletion, restriction, objection, or consent-withdrawal request, contact us using the details below.
Company: Hebei Hedelong Water Treatment Co., Ltd.
Location: Hebei Province, China
Email: hedelong@gmail.com
Website: https://hedelongtech.com/
We may update this Privacy Policy when our website, service providers, business processes, or legal obligations change. The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated by an additional notice where appropriate.
Questions: hedelong0128@gmail.com